Frequently Asked Questions
Find answers to common questions about our premium footwear.
How do I determine my correct boot size?
We recommend referring to our Size Guide located on each product page. If you are between sizes, we suggest sizing up for the best fit with winter socks.
Are Baffin boots fully waterproof?
Most of our performance models feature multi-layer waterproof constructions. Please check the individual product specifications for specific waterproof ratings.
How should I clean and maintain my boots?
Wipe away dirt with a damp cloth and mild soap. Avoid direct heat sources for drying, as this can damage the leather and rubber components.
Do you offer replacement liners for your boots?
Yes, we sell replacement inner-boot systems for our classic series to ensure your footwear maintains its thermal integrity over time.
What temperature ratings are your boots tested for?
Our boots are tested in real-world Arctic conditions. Ratings vary by model, ranging from mild weather to extreme -100°C/-148°F environments.
Can I track my order once it has shipped?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to the carrier's portal.